Smart Meter Data Gaps
Your smart meter collects energy usage data every half hour, which is sent to Octopus for billing purposes. For time-of-use tariffs like agile or go a complete set of usage data is vital for accurate billing.
Use this tool to check for gaps in your usage data. These can happen when there are power outages, network issues, or when Octopus or one of it's data suppliers has encountered problems reading meter data. Too many gaps may result in inaccurate or delayed billing, and may even make you ineligible for the agile tariff.
Meters sample Account A-12345678
| Data From | Data To | Gaps | Readings | Type | Serial Number | Location | Status |
|---|---|---|---|---|---|---|---|
| 16 Jun 2021 | 11 Mar 2025 | 10 | 65482 | Electricity | SN847119482 | SW1A 1AA | Active |
| 16 Jun 2021 | 11 Mar 2025 | 3 | 65482 | Gas | G7419920010 | SW1A 1AA | Active |
Electricity Data Gaps sample SN847119482
There are 10 gaps in readings for this meter
| Date |
|---|
| 25 Oct 2021 00:00 |
| 13 Mar 2022 12:00 |
| 19 Jul 2022 02:30 |
| 11 Jan 2023 13:00 |
| 18 Jan 2023 13:30 |
| 21 Jun 2024 05:30 |
| 05 Jul 2024 06:00 |
| 24 Aug 2024 10:30 |
| 11 Nov 2024 02:00 |
| 09 Mar 2025 02:00 |
Gas Data Gaps sample G7419920010
There are 3 gaps in readings for this meter
| Date |
|---|
| 19 Dec 2021 11:30 |
| 11 Jul 2023 05:00 |
| 17 May 2024 13:00 |