Smart Meter Data Gaps
Your smart meter collects energy usage data every half hour, which is sent to Octopus for billing purposes. For time-of-use tariffs like agile or go a complete set of usage data is vital for accurate billing.
Use this tool to check for gaps in your usage data. These can happen when there are power outages, network issues, or when Octopus or one of it's data suppliers has encountered problems reading meter data. Too many gaps may result in inaccurate or delayed billing, and may even make you ineligible for the agile tariff.
Meters sample Account A-12345678
| Data From | Data To | Gaps | Readings | Type | Serial Number | Location | Status |
|---|---|---|---|---|---|---|---|
| 16 Jun 2021 | 18 Sept 2025 | 10 | 74654 | Electricity | SN847119482 | SW1A 1AA | Active |
| 16 Jun 2021 | 18 Sept 2025 | 9 | 74654 | Gas | G7419920010 | SW1A 1AA | Active |
Electricity Data Gaps sample SN847119482
There are 10 gaps in readings for this meter
| Date |
|---|
| 07 Jul 2021 12:30 |
| 01 Sept 2021 08:00 |
| 04 Apr 2022 04:30 |
| 25 Dec 2022 13:30 |
| 03 Feb 2023 03:00 |
| 07 Mar 2023 11:00 |
| 25 Feb 2024 01:00 |
| 14 Mar 2024 23:00 |
| 29 Jul 2024 11:30 |
| 23 Oct 2024 00:00 |
Gas Data Gaps sample G7419920010
There are 9 gaps in readings for this meter
| Date |
|---|
| 16 Jun 2022 14:00 |
| 01 Feb 2023 22:30 |
| 03 Mar 2023 09:30 |
| 07 Jun 2023 08:00 |
| 10 Jul 2023 07:00 |
| 20 Dec 2023 00:00 |
| 21 Apr 2024 09:30 |
| 04 Nov 2024 00:00 |
| 22 Nov 2024 03:30 |