Smart Meter Data Gaps
Your smart meter collects energy usage data every half hour, which is sent to Octopus for billing purposes. For time-of-use tariffs like agile or go a complete set of usage data is vital for accurate billing.
Use this tool to check for gaps in your usage data. These can happen when there are power outages, network issues, or when Octopus or one of it's data suppliers has encountered problems reading meter data. Too many gaps may result in inaccurate or delayed billing, and may even make you ineligible for the agile tariff.
Meters sample Account A-12345678
| Data From | Data To | Gaps | Readings | Type | Serial Number | Location | Status |
|---|---|---|---|---|---|---|---|
| 16 Jun 2021 | 25 Dec 2024 | 9 | 61844 | Electricity | SN847119482 | SW1A 1AA | Active |
| 16 Jun 2021 | 25 Dec 2024 | 9 | 61844 | Gas | G7419920010 | SW1A 1AA | Active |
Electricity Data Gaps sample SN847119482
There are 9 gaps in readings for this meter
| Date |
|---|
| 06 Jul 2021 06:00 |
| 28 Sept 2021 10:00 |
| 09 Oct 2021 13:30 |
| 19 Feb 2022 18:30 |
| 26 Jul 2022 18:30 |
| 04 Apr 2023 18:30 |
| 07 Aug 2023 05:30 |
| 04 Oct 2023 12:30 |
| 13 Oct 2024 21:00 |
Gas Data Gaps sample G7419920010
There are 9 gaps in readings for this meter
| Date |
|---|
| 04 Sept 2021 15:00 |
| 16 Jan 2022 10:00 |
| 17 Oct 2022 17:00 |
| 27 Jan 2023 10:30 |
| 15 Jul 2023 17:30 |
| 24 Nov 2023 15:30 |
| 21 Dec 2023 18:30 |
| 23 Dec 2023 02:00 |
| 06 Apr 2024 01:30 |