Smart Meter Data Gaps
Your smart meter collects energy usage data every half hour, which is sent to Octopus for billing purposes. For time-of-use tariffs like agile or go a complete set of usage data is vital for accurate billing.
Use this tool to check for gaps in your usage data. These can happen when there are power outages, network issues, or when Octopus or one of it's data suppliers has encountered problems reading meter data. Too many gaps may result in inaccurate or delayed billing, and may even make you ineligible for the agile tariff.
Meters sample Account A-12345678
| Data From | Data To | Gaps | Readings | Type | Serial Number | Location | Status |
|---|---|---|---|---|---|---|---|
| 16 Jun 2021 | 06 Dec 2024 | 9 | 60957 | Electricity | SN847119482 | SW1A 1AA | Active |
| 16 Jun 2021 | 06 Dec 2024 | 10 | 60957 | Gas | G7419920010 | SW1A 1AA | Active |
Electricity Data Gaps sample SN847119482
There are 9 gaps in readings for this meter
| Date |
|---|
| 27 Aug 2021 14:30 |
| 31 Oct 2021 04:00 |
| 16 Dec 2021 09:30 |
| 25 Dec 2021 11:00 |
| 02 Jan 2022 09:00 |
| 04 Jun 2022 10:30 |
| 12 Dec 2022 01:00 |
| 17 Sept 2024 22:00 |
| 05 Nov 2024 02:30 |
Gas Data Gaps sample G7419920010
There are 10 gaps in readings for this meter
| Date |
|---|
| 11 Feb 2022 06:00 |
| 01 Apr 2022 09:30 |
| 20 Sept 2022 23:30 |
| 24 Nov 2022 13:30 |
| 05 Jul 2023 09:00 |
| 03 Jan 2024 05:30 |
| 14 Jan 2024 04:00 |
| 14 May 2024 02:30 |
| 01 Oct 2024 13:00 |
| 10 Oct 2024 02:00 |